Purchased Conquest and didn't get my Beno Solo shards.

They should have been visible on your premium rewards track for you to claim. Were you playing Normal or Hard Conquest?

I was playing normal. I also did claim from the premium rewards track. If there is a difference between getting Ben Solo shards with normal or hard it isn't clearly defined.

You should have gotten them on Normal, there are just 15 as opposed to 30 on Hard.

If the rewards from the right nodes were claimed, you should have them. Hopefully they can check your logs, but you'd need to provide your ally code. 

My ally code is - 243-121-725

Yes, I claimed from the reward track but never received them. If the shards are dispensed at the end like Queen Amidala & Moff (which I did receive) there were no Ben Solo shards. I had 270 shards and received 20 from the proving grounds which now I am at 290. Please let me know how I am mistaken. 

I will not be purchasing that again.

The breakdown of your logs:

• 4/29/2024, 12:22:36am BST 
  
• 5 Ben Solo.
• 10 Mk 3 Czerka Stun Cuffs Salvage.
  
  
• 4/29/2024, 12:22:45am BST
  
• 5 Ben Solo.
• 1 Overcharged Critical Chance Booster
• 1 Overcharged Critical Chance Booster
• 1 Overcharged Health Medpac
• 1 Overcharged Health Medpac
• 1 Reflexive Barrier Tech
• 1 Reflexive Barrier Tech
  
  
• 4/29/2024, 12:23:01am BST
• 5 Ben Solo.
• 10 Mk 4 Carbanti Sensor Array Prototype Salvage.
  
  
• 4/29/2024, 1:30:02am BST
• 5 Ben Solo.
• 1 Medium Stim Pack
  
  
• 4/30/2024, 2:00:53am BST
• Spent: 1 Sim Ticket in proving grounds.
• 20 Ben Solo

I'll ask again, when are the shards dispensed? I am not contesting the selection to receive them; that I didn't actually receive them. 

"Yes, I claimed from the reward track but never received them. If the shards are dispensed at the end like Queen Amidala & Moff (which I did receive) there were no Ben Solo shards."