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EA_Aljo
Community Manager
8 days agoI'm sorry that happened. It's obviously very frustrating. Can you try again though? They should be able to help with this.
realmemcast
8 days agoSeasoned Newcomer
im not sitting on hold for another hour just to be disconnected again and my issue marked as resolved without even speaking to someone. I was charged. I just want my LSB or my money and the ability to purchase it again. I have spent well over $10,000 on this game and the customer service is HORRENDOUS for this issue. All I want is my LSB, not to sit on hold all day only to be disconnected.
- EA_Aljo8 days ago
Community Manager
You could also use the email option instead. That way, there's no waiting for chat.
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