Purchases fail on PC only with error code #54001.
What happens:
- When I try to buy offers in the EA App / SWGOH PC client, the purchase fails with error #54001.
- Purchases via the web store or mobile (Apple/Google) work normally.
- Because some offers are PC-only discounted, I have been forced to pay more than other players for months.
- Because some offers are PC-only discounted, I have been forced to pay more than other players for months.
- The “Coaxium Heist” option in the web store is not a workaround for me, because my Coaxium is already maxed out and I can’t add any more.
How long:
- This has been happening for several months (ongoing).
Troubleshooting already done (multiple times):
- Repaired the game / EA App
- Uninstalled and reinstalled
- Cleared EA App cache
- Tried multiple different cards
- Removed all saved payment methods and left only one card, then re-added and retried
- Same result every time (PC only)
Request:
- Please investigate this as an account-side/backend restriction or block affecting PC purchases.
