Han_Gerbil
7 years agoSeasoned Veteran
Raid Results NOT Counted, instead of getting 1st or 2nd, I'm getting near last.
Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone OS Version 12.1.4 Ally Code: (Find it here: http://bit.ly/AllyCode ) 861...
- 7 years ago
Hi @Han_Gerbil and sorry to hear that.
If you don't see the Victory screen with the final result, no damage will be counted towards the raid. This is working as intended. In your case, according to the video, you got the connection error message which appeared after you turned WiFi off (that is also intended). Usually, it is a well-known workaround to re-establish the connection to the server which appears to not have worked in your case, since you still did not get the Victory screen. Once you've restarted the game, all raid progress is gone.
We've had a look at our logs and can see some connection time-outs. Please make sure that your internet is strong and stable when doing raids and other important battles do prevent this to happen.