Forum Discussion

Rising Traveler

5 years ago

Solved

Random crashes, especially in GAC, using OnePlus

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? OnePlus 8 Pro OS Version Oxygen OS 11.0.5.5.IN11AA Ally Code: (Find it here: h...

bug

EA_UltraSlide
5 years ago
Hello there @Dylan72a

Sorry to hear that. The team are aware of increased rate of crashing. They are working to reduce these over the next several title updates. More information can be seen in the below link:

Forum Post - Increase in Game Crash Instances

Unfortunately, results of GAC battles are final and cannot be changed.

If you happen to be changing accounts on your device, clearing your game cache between logins may help.

Dylan72a

Rising Traveler

5 years ago

And once again, 8 seconds into the first battle of the first round of GAC, my phone freezes. Predictable as clockwork.

This time I had been trying to minimize other things on the phone, so I had switched off bluetooth and wifi. No luck Stuck once again, and another * experience that is 100% predictable and reproducable, but will be ignored by CG. I can see why so many people don't bother with GAC any more.