Ok everything will still be available but I don't have a android phone after getting a iPhone, so am I suppose to buy a android now just to continue playing? I mean isn't there some way to get the account transferred? I mean I've spent a lot of money on this game and have gotten really far and now that I have switched phones the the only thing I can do is go out and buy a second phone that won't have data unless I put that on a plan to...
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EA_AndyEA Staff (Retired)
@jeffwiz111 - There isn't a way to transfer the account.
You can speak with one of our game advisers to see if there's anything they can do to get you started on the new device but I can't promise they'll be able to assist, and as I say, they won't be able to transfer the whole account.
To contact an adviser please follow the steps below:
1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.- Andy -
