Re: Bronzium Bug
@9lwv24155smc Hi, thanks for the report. It sounds like you have two things going on: the -12 energy on bronzium, and some missing crystals.
The -12 energy is seen occasionally when your client gets out of sync with the game server. The Bronzium actually is just re-syncing your energy. You didn't actually lose any energy while opening it.
As far as the missing crystals, is it possible that you made an accidental purchase in a shipment store? 320 crystals is the price of 4 shards of most newer characters. Perhaps you can reach out to Customer Support and ask them if you made an accidental purchase, and if so - can they refund you that purchase price?
The -12 energy is seen occasionally when your client gets out of sync with the game server. The Bronzium actually is just re-syncing your energy. You didn't actually lose any energy while opening it.
As far as the missing crystals, is it possible that you made an accidental purchase in a shipment store? 320 crystals is the price of 4 shards of most newer characters. Perhaps you can reach out to Customer Support and ask them if you made an accidental purchase, and if so - can they refund you that purchase price?
