Forum Discussion

EA QV Team

Re: Can't buy packs in the SWGOH Store in the game

Hi @Futuredu

Thanks for the report. All your payments are going through Apple. Have you reached out to Apple support for your payment issue?

Futuredu
Rising Traveler
3 years ago
it is not Apple, because I have 2 accounts - the other is Android, and there is the same issue
EA_Gunner
EA QV Team
3 years ago
@Futuredu

Do you receive a specific error code?
Have you contacted your bank, Google or Apple support?
Futuredu
Rising Traveler
3 years ago
The message was: Store Error informing that transaction cannot be proceeded. I have contacted my bank, but the credit card is OK and they can't see any issues with it. While doing transaction there is also a message that "some transactions needs to be authorized by banks according to European law" but my bank said that this cannot be required as the card already has 3-D secure feat active. So this is not the bank issue. As I wrote to you - Apple Pay also works on the same phone, so there is no issue that iOS blocks use of my card.