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21 Replies
No I can't, there's nothing in the store pls let me buy them, just reset them for me
- EA_Gunner2 years ago
EA QV Team
@ucay3rcxf3kl The bundles were sent to you from your friend. But they are stuck due to a blocker from our end. This should be fixed in the next 12 hours. This is the reason, why they are not listed in your store. Attached is a picture of my store where only the rey bundle is left, I had the wrong card information saved as my default payment, tried to pay for the raddus bundle and it completely disappeared before I could try to fix it and the same happened for the finalizer bundle. Restoring purchases doesn't work because I didn't purchase them, they just disappeared from the store when I used the wrong card on them. Please help me restore the bundles to my store because I want them badly!
My in game name is Jexams and my
Player ID: m9yXtJUWQwSy6-cBOc-rbg
Follow up: The bundles reappeared in my store and I was given the option to "Remove Pending Purchase" but not actually purchase the bundles, and it removed the bundle from my store, the finalizer one to be specific. I also had this option on the shadows of the empire bundle which I have not purchased but would like to. I did not select the remove pending purchase option for fear that it would disappear as well but I still cannot purchase it.
There is a member of my guild who I wanted to gift the Raddus Bundle to. They were set as unable to receive it even though they do not have all the characters in the bundle. They also cannot purchase it for themselves.
Stil didn't get anything
Checking on this as I'm having the same issue. If we restored purchases or tried to remove the pending purchase (even though it failed), are there any actions on our part to see the fix?
I find myself unable to purchase one of the £9.99 lightspeed bundles.
I clicked on it and went to purchase it, but then clicked off to double check i wanted it.
In having done this, the game now thinks i own the pack or that its in my inbox waiting to be collected.
I havent been charged, and i dont own the pack. its been over 24 hours now and still says the same thing.Ive tried cancelling the pending purchase when it gives me the option but it just comes up saying error code 3.0. contact support.
Made an in game ticket, still no response in 24 hours. Any help?
- LiIxb2 years agoSeasoned Newcomer
I am getting the same issue. Pls advise.
- EA_Gunner2 years ago
EA QV Team
@ucay3rcxf3kl Are the bundle showing up in the store for you? - NomiSunrider72 years agoNew Novice
I bought Shadows of the Empire Lightspeed bundle as a gift, the money was debited and the gift did not arrive. my ally code: 721-953-925. ally code of the account for which I purchased the gift: 923-562-355.
- EA_Lanna2 years ago
Community Manager
Hi folks,
It sounds like a bug. I'm monitoring this space for updates: Dev Announcements and News. Just today, this update came from CG_Tusken_Meathead on the Light Speed Bundle purchase issues following the Hotfix 2/26, confirming the teams looking into it:
@CG_Tusken_Meathead wrote
Hello Holotable Heroes,
We are aware some folks are unable to purchase the Light Speed Bundles and we have investigated it and will continue to investigate it.
One thing we've noticed is if you opened up a LSB and then cancelled the prompt to purchase, you are put in a state that doesn't allow you to purchase the items.
We will keep folks updated as we know more.- EA_Lanna
- NomiSunrider72 years agoNew Novice@EA_Lanna However, I encounter a distinct issue from those mentioned in this thread: my funds have already been deducted, yet the purchased item has not been delivered.
No I can't and yall didn't even clear the gifts,
- EA_Gunner2 years ago
EA QV Team
@ucay3rcxf3kl Did someone else try to buy the bundle for you in the last few days? Yes , I already asked and reported many times this bug, I couldn't claim those gifts because of all those bugs, so rn I can't buy those ls bundle by myself and can't get the gifts back, so pls do something
Tried to purchase a light speed bundle however it kept saying someone has already bought it for me which has not been the case. I know there has been a lot of bugs just don’t know what to do.
- IanRogue2 years agoNew Novice
I purchased the Shadows of the Empire LSB in the in-game store; it charged my card, said the purchase was successful. It gave me none of the contents of the bundle, but instead 3 characters I already had at higher levels with no relation to the Shadows LSB.
I double checked that I'd selected the right bundle before purchasing, and the Shadows LSB was gone from the store afterwards. It has since then shown back up in my store but I'm hesitant to try again in case it does the same thing. Besides, I already spent the money and got absolutely nothing usable in return.
- IanRogue2 years agoNew NoviceSome additional information. Last night when I tapped the Shadows of the Empire bundle it said I got Lightspeed Bundle 8 and I’m not sure if that’s the right one, I can’t find any corroborating information regarding which number goes with which bundle. This morning I got a receipt in my email for Lightspeed Bundle 9. So something definitely isn’t adding up.
When are the light-speed bundles coming to the browser web store
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