Forum Discussion

2 years ago

Re: My star wars galaxy of heros wont let me ea connect so i cant access the web

Hi, I have gone through help through the help team through the game app and have been unsuccessful. I have followed all that has been asked of me and still have issues connecting to the game. ...

technical issues

EA_Lanna

Community Manager

2 years ago

Hi @nightswatchman91,

Just a quick heads up, I've moved your posts into a fresh thread to limit necroposting. Thanks for reaching out. The EA Connect button can not show up for a few reasons.

Please check out the scenario's and steps to fix them here: Step 1 - Link your account in-game

Let me know how you get on with those steps.

- EA_Lanna

nightswatchman9
2 years ago
Hi, I have followed the steps but I am still encountering the same issue where it takes a long time to connect or do anything.

it’s all up to date and I have the same issue whether I am connected to wifi or cellular
- EA_Lanna
  Community Manager
  2 years ago
  Hi @nightswatchman91,
  
  And is the connect button showing for you in-game? Could you take a screenshot of what you're seeing please and attach it to your reply?
  
  - EA_Lanna
  - nightswatchman9
    2 years ago
    I have done the steps. I have pressed connect and ea connect. Signed in and it’s been accepted by the game but I am still facing the same issue where it takes ages to connect and do anything in game