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EA_Barry
Icon for Community Manager rankCommunity Manager
8 years ago

Re: Phone broke ea says no way to help

@KvotheTheInsane

As you know, having your Ally Code is essential to move your games to a new device. As your previous device is not available:

Don’t have access to your old device?

Ask a friend or guildmate to check for your Ally code in-game on your character tab.

They can find it by tapping on your name in the guild list through Manage on the Guild screen, or by tapping on your name under Manage on the Allies screen.

source: https://help.ea.com/en-us/help/star-wars/star-wars-galaxy-heroes/star-wars-galaxy-of-heroes-move-account/

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