Forum Discussion

Community Manager

Re: Star Wars Galaxy of Heroes: Not compatible on old device. Account Transfer?

You can find instructions for this in the article here.

r5kr3f1dy80s
2 years ago
None of these would work because I cannot link the two devices. I already asked for assistance in the in-game help and they are not responding.

Is it possible to restore progress on a new device with only player ID?
EA_Aljo
Community Manager
2 years ago
@r5kr3f1dy80s

In that case an advisor is going to need to assist with this. If it's been more than a day, try opening another case. That can be done here.