Received Crystals Instead of LSB
Hi Heroes,
Thanks for reaching out to let us know the bundle granted you crystals instead of the LSB content.
For any missing content cases, our support team can check it out for you. Open a case from inside your game to connect with them. They'll need the following information to get started:
- Your Ally Code / Player ID
- Proof of purchase
I know some people are hoping I can resolve this for you. If that were possible, I’d do it in a heartbeat, but I don’t have the tools to access accounts or grant content. What I can do is point you toward the team that can: our support team. From listening to your experiences, I know it's been frustrating for many of you trying to get this sorted through support, but please stick with them. They can look into this and grant missing content.
Many of you will have already gotten through to them, but for anyone struggling to reach our support team, try sending in a help ticket from in-game, and including proof of purchase.- EA_Lanna
