RELIC CARGO PACKAGE

I purchased the RELIC CARGO PACKAGE pack the other day while an error occurred and after restarting the game the character shards that i should’ve received got somehow converted into crystals with a message saying that you’ve done the “best” you could”. AndI paid twice at the same time. Here is the order number,2024120422001372791436088776,2024120422001372791435966550,As a big fan of this game it really disappointed me and here I am to reclaim my character shards.Your immediate help will be much appreciated.Player ID:869-941-931