Resistance LSB

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 14 plus
OS Version 17.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 387-591-343
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug I tried purchasing the resistance LSB and payment doesn’t go through and says it’s already been purchased but I have not received items and I bought a Jedi training Rey bundle and that payment went through and I received my items and would like to solve this issue
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country United States

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Please help me