Rey’s ultimate ability bugged

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Phone
OS Version 13.5.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 435735795
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug In arena, enemy uses ultimate ability, so all opposing LS toons can only take 1 damage... then she moves again, which should be end of ultimate ability, her stance goes back to normal, but all LS opponents still only take 1 damage. Screen still has the white line animation like during Rey’s ability. Which means can’t defeat enemy team at all, costing me more refreshes in arena
Steps: How can we find the bug ourselves? It’s happened in arena to me 3 times in last 24 hours
Connection Type Mobile
Please select your region Australia
Country Australia

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When Rey uses ultimate ability, she enters the stance with the crosses sabers. You can now only do 1 damage to LS toons. There are no white lines animation coming up during this stance when the bug happens. After Rey moves next, her stance is back to normal, but it now has those white lines animation appears, and can only do 1 damage to all LS toons