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terranovaaeu's avatar
terranovaaeu
Rising Traveler
3 days ago

Day 3 – Still No Fix, No Statement, No Respect. Capital Games Is MOCKING Us

Three full days. Game still broken. No fix, no communication, no accountability. We’re not players anymore — we’re just walking wallets they don’t even bother to talk to.

We’re now on DAY 3.
The game is still completely broken after the forced update. And Capital Games? Total silence.
No fix. No ETA. No acknowledgment. Nothing.

I’ve been playing Star Wars: Galaxy of Heroes for years. I have a 13 million GP account, and I’ve spent countless hours and serious money on this game. And this is how we’re treated?

The game crashes instantly on launch. No loading bar. No error. Just crash and burn. I’ve tried everything — clearing cache, reinstalling, different devices, emulators — NOTHING WORKS.

And still, not a single word from CG.
Not even a “we’re aware.” Not even a tweet.

Why? Because unless you’re a top 10 whale, you don’t exist.
The rest of us? We’re just collateral damage.

We’ve lost access to events, refreshes, TWs, and progress.
And what are we going to get in return? 50 crystals and a chromium card?
Don’t bother. That’s not compensation — that’s an insult.

This is not just bad dev work. It’s pure disrespect.
It’s a pattern now:

🔁 Every update breaks something.
🛠️ Every bug is OUR job to fix.
🐭 Every time, they say NOTHING.

You’ve made it clear you don’t care.
You’re draining this game dry while mocking those of us who still try to care about it.

Capital Games — FIX THE GAME.
And show us the BASIC RESPECT of COMMUNICATION.
Because at this point, you're not just failing.
You're deliberately insulting your entire community.

5 Replies

  • It's shocking customer support score zero. Think this latest bug will finish this game for me. The constant crashes are nothing short of diabolical. They could at least roll back the bad update

  • its0v3r9000's avatar
    its0v3r9000
    Seasoned Newcomer
    3 days ago

    My bluestacks wasn't working at all i did find a fix to that at least if anyone plays on it.  You can't use the 32 bit mode anymore at all it just auto crashes.  I had to use the multi instance 64 bit version to get it to load.  Hope this helps someone i needed this last night lost TW on my alt cause of this.

  • terranovaaeu's avatar
    terranovaaeu
    Rising Traveler
    3 days ago

    I've tried everything, unfortunately it doesn't work at all, not even Pie nor Android x64, or x32, no version works, although they all worked before this update.
    You know it's absolutely deplorable what these 2-money developers are doing to us, absolutely deplorable, they're simply making fun of us... after all this time they've been eating well from our wallets, and we, like ..., have been fattening them WELL!

  • GenuineEye63's avatar
    GenuineEye63
    Seasoned Newcomer
    3 days ago

    I am having the same issue with Bluestacks since the update,it sucks because my hour of chill time after work is playing SWGOH on my 75 inch screen and now I can only play on my phone. I am not going to remain in this game if that is gone,I have been playing on Bluestacks 4 for years,daily!

     

  • have you had any luck on a fix / communication on the issue? 4 days in here and still nothing. guess im quitting 5 years and over 9 mil power. 

     

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