Rogue One LSB bundle issues

Question

Hi - I tried to purchase the Rogue One I LSB on the webstore. It's been over 24 hours and I still haven't received it. It is no longer available for me to purchase on either the webstore or in-game store, and my bank account is reflecting a pending charge.

Also, when I went to purchase the Rogue One II LSB, it said something went wrong and it disappeared from both the in-game and web store. Eventually it reappears, but when I click on it the same thing happens.

Ally Code: 552682594

ea_gunner · Answer

The purchases failed but they are stuck now. If you have the option to cancel a pending purchase, please try it. We'll escalate your account details to studio.

57n66zn96usq · Answer

Hi, thank you. I looked for a way to cancel a pending purchase, but didn't have the option.

57n66zn96usq · Answer

FYI - I was able to put through the Rogue One II LSB, but the Rogue One I LSB (the one with K2-S0) is still stuck.

g3825aimhsvx · Answer

I have made a post about the exact same issue. Can you escalate mine too if possible ? In my case the rogue one I came through but not the rogue one II LSB...

killinemquick · Answer

I also have the same problem and I made a post about it as well. I got all the other bundles including the Rouge one bundle II. I have no way of stopping the transaction because I didn’t realize until the next day when I went to put mods on them. I’ve put in a ticket, I chatted with customer support and tried everything. This is my last chance to get it, I don’t even care about the $9.99 I just don’t have an option to buy it again now since I already bought it

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Rogue One LSB bundle issues

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