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IcarusSunwalker's avatar
IcarusSunwalker
Seasoned Novice
5 months ago

Samsung S22+ | Game is unplayable

Hi CG_Meathead

Can you please make your devs aware that, since the update, the game just became unplayable on the Samsung S22+ (not so old of a phone).

The issues I am experiencing are:
- Load time on the LucasFilms & Disney screen just stays there for ages
- Game closes itself
- Lag when changing screens
- But the absolute worse one is, my phone just becomes way to hot near the front camera, and I mean really really hot. Downloaded CPU-Z that reports that the battery goes up to 42 Celsius after being 1 or 2 minutes with the game open but the Thermal sensor went to a ridiculous 60 Celsius.

What has been tried so far:
- Clear the game cahe, result: no change.
- Reinstalled the game, result: no change.
- Cleared the phone cache, result: no change.

This behaviour only started after the update that was in the Play Store, so it must be related to the game and not to the phone.
Needless to say that such high temps can cause serious injuries to myself and the ones around me as something may happen to the battery and is definitely not healthy for the phone either.

Just in case it is important:
- CPU is an Exynos 2200.
- 40GB of free space still
- 3GB of free memory when I open the game. 

One last thing, I have the game also installed in another Samsung XCover6 Pro and all the above do not happen on that phone.

If you happen to read this, thank you. And if you need screenshots I am always available on Discord #icarussunwalker.
Icarus