Product: Star Wars: Galaxy of HeroesPlatform:Apple iPhoneWhat type of device are you experiencing the issue with? Missing gearOS Version 12.2Ally Code: (Find it here: http://bit.ly/AllyCode ) 827-158-244What type of issue do you have? Missing RewardsHow often does the bug occur? Every time (100%)Summarize your bug I have Darth Revan and added additional gear to Sith Assassin after 3/20 and did not get a refund on gear, more specifically both G12+ pieces and the mk 12 ArmaTek Medpac. Steps: How can we find the bug ourselves?Connection Type WifiPlease select your region North AmericaCountry United States

There will be a server patch today that should credit this gear. https://forums.galaxy-of-heroes.starwars.ea.com/discussion/203732/server-update-5-9-2019

I also have this issue She was g12 before and I put g12 and g12+ gear on her.

I also got that problem. I have Darth Revan and I put gear on SA before 3/20

Hi all and thank you for the reports. Sorry for any confusion (blame the lack of coffee^^). We are investigating this and flagged it with the studio.

Same thing here; looks to me they only included changes between gear tiers, not upgrades done on the current tier

Sith Assassin Refund | EA Forums

95 Replies

Agaso89
7 years ago
I also have this issue She was g12 before and I put g12 and g12+ gear on her.
Verdurso
7 years ago
I also got that problem. I have Darth Revan and I put gear on SA before 3/20
FingolfinTEK
7 years ago
Same thing here; looks to me they only included changes between gear tiers, not upgrades done on the current tier
AJRSuperstar
7 years ago
Same issue for me:
ally code: 145 864 262
fh0u3p3w
7 years ago
I also haven't recieved the refund for the Sith Assassin gear yet. I put at least 3 G12 pieces on him in the time between Darth Revan and Malak and would like to get them unattached if that's possible=/

Ally Code: 713-112-551

Player-ID: (removed for security reasons)

I'd be happy about a reply

Greetings,

Momo
Agaso89
7 years ago
My Allie Code is: 539-933-126
449710430e37db5
7 years ago
Same problem, Ally code: 137-721-834
dlagoy88
7 years ago
Me too
Ally code: 516-356-899
EA_HighCommand
EA QV Team
7 years ago
Hi all and thank you for the reports.

Sorry for any confusion (blame the lack of coffee^^). We are investigating this and flagged it with the studio.
AJRSuperstar
7 years ago
After your double shot coffee, can we get an update on timing here? Would be great to get the gear soon as a certain droid would like those gear pieces!