Sith Triumvirate LSB Paypal Payment Pending EA Side
Hi,
I made a payment via the webstore for the Sith Trio LSB. Payment was made through Paypal on my mobile and when the payment was in process (which took a while), it suddenly got stuck for a few minutes.
I then received an email from Paypal titled "You've submitted an order in the amount of $28.98 SGD to Electronic Arts, Inc" and "You won't be charged until Electronic Arts processes your order". This was done on 23 December 1745 hrs Singapore time. It's now more than 6 hours and the order remains pending when I checked into my Paypal account. The order was placed but I'm guessing EA has to process the order in order to deliver the Sith Trio LSB?
Is there anyone from EA (Gunner?) who can help to check what's happening? Right now:
- I cannot see the Sith Trio on my SWGOH game app on my mobile, nor is it available on the webstore. I have restarted the game app and logged out/in for the webstore without any luck.
- Paypal transaction is still pending EA processing it (0124 hrs 24 Dec 2024).
My ally code is 581-999-783. Appreciate some help on this.
Maybe the morale of the story is don't buy from the webstore but I was hoping to earn Coaxium as part of the Kessel Run challenge.
