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CG_MindTricks's avatar
CG_MindTricks
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Stuck in Tutorial (Training Droids) issue post here

If your account is stuck in the part of the Tutorial where you need to assign Training Droids to Jedi Consular but are unable to because you have more than 1 Training Droid, please provide us with th...
bug
EA_HighCommand's avatar
EA_HighCommand
Icon for EA QV Team rankEA QV Team
7 years ago

Hi @DaniRC33 and sorry to hear that.

Can you please provide us with all the required information, so that we can find your account? Thank you!

*NOTE: Please provide the exact quantity you see on your account (avoid rounding it up if you can)

  • Last Played Date:
  • Approximate period of the first download:
  • Platform (iOS or Android):
  • Player Name:
  • Country:
  • Player Level:
  • Crystal Balance:
  • Credit Balance:
  • Amount of 1* Training Droids:
  • Amount of 2* Training Droids:
  • List of characters and their Gear level:
DaniRC33's avatar
DaniRC33
7 years ago
NOTE: Please provide the exact quantity you see on your account (avoid rounding it up if you can)
Last Played Date: 12th March
Approximate period of the first download: 10th or 11th of March
Platform (iOS or Android): iOS
Player Name: Dan33
Country: England
Player Level: I think 20
Crystal Balance: 400+
Credit Balance: not sure
Amount of 1* Training Droids: don’t know
Amount of 2* Training Droids: don’t know
List of characters and their Gear level: Jedi consular, Luke skywalker, Talia, clone trooper sargeant, ewok scout,

Can’t remember anymore. Sorry.

Thanks for the help.
  • DaniRC33's avatar
    DaniRC33
    7 years ago
    Any luck? Haven’t been able to play for about 3 days now.
    • CG_MindTricks's avatar
      CG_MindTricks
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      7 years ago
      Hey, apologies for the late reply. We tried to locate your account and didn't manage to. Would you be able to provide some screenshots with all the different screens you are able to see? Maybe that would help locate the account.

      Thank you
      • DaniRC33's avatar
        DaniRC33
        7 years ago

        Please see the images attached. 

        Thanks for the help. 

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