Forum Discussion

6 years ago

Stuck on "Checking for Updates" screen

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Galaxy S8+ OS Version 9 Ally Code: (Find it here: http://bit.ly/AllyCo...

technical issues

Apollos90125

6 years ago

That does not work. I have tried clearing cache, as well as uninstall/reinstall of the game software. The issue persists.

EA_Lanna

Community Manager

6 years ago

Hi @Apollos90125 , if the troubleshooting steps haven't helped, you might have a bug on your hands. Please create a bug report here, they help flag potential bugs and ask for more information to hep investigations along.