Sunday rewards not obtained.

Hello to everyone. I was not able to obtain the rewards from the daily challengue section the last Sunday.

I played every day and wait, as usual, every Sunday to use the multi-tickets option to get all the rewards in the Challengue section.

A tiny pop-up window appeares and said: You don't have enough energy or tickets. But I have both things: 132 of energy and more than 1K tickets.

Does anyone had this problem before? Saludos from México.