Forum Discussion

3 years ago

Solved

SWGOH - Home One Glitch

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone
OS Version Latest
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug I have beaten the admiral ackbar fleet challenge through tier 4 but cannot upgrade home one capital ship from 4 stars. I cannot try the tier 5 challenge because I require a home one with 6 stars but cannot get more blueprints. Because of this I cannot get the chimaera.
Steps: How can we find the bug ourselves?
Connection Type Wifi
Please select your region North America
Country US

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Picture of the issue here

bug

wongf6788
3 years ago
Received. Thanks so much

9 Replies

EA_Gunner
EA QV Team
3 years ago
@wongf6788 And what is your ally code?
wongf6788
3 years ago
Hello, my ally code is 336-316-621
EA_Gunner
EA QV Team
3 years ago
Based on your account progress you did not complete Ackbar's fleet challenge. You will need to complete the challenge first to get Home one to 5*. Afterwards, you'll be eligible to get additional shards through Home One's fleet mastery event.
wongf6788
3 years ago
If you take a look at the picture I attached in the original post you can see I’ve completed most of the challenge but did not receive the blueprints to upgrade home one in order to try the last tier in the challenge. That’s the problem I’m having. I can’t get any more blue prints through the fleet challenge when it opens up on mon, tues, and fri.
EA_Gunner
EA QV Team
3 years ago
@wongf6788 I checked your account from our end and I can see Ackbar's fleet challenge to get the remaining 65 blueprints.
wongf6788
3 years ago
My home one only has 4 stars and I cannot get more blueprints. I’ll check the fleet challenge tomorrow to confirm.
EA_Gunner
EA QV Team
3 years ago
@wongf6788 I double-checked your account again and confirmed my mistake. I checked the wrong tier yesterday, sorry for that. You should receive your blueprints in the next few minutes.
wongf6788
3 years ago
Received. Thanks so much
dmzohn
New Rookie
2 years ago
I am having the same issue - my ally code is 654-169-474
Please let me know what is needed to fix this.