SWGOH app stops audio player apps from playing

WotY_72
4 years ago
@EA_UltraSlide , why is this flaw not listed in the "Known Issues"? It has not been resolved, I would like to see it brought to the attention of the devs, at the bare minimum.
WotY_72
4 years ago
@EA_UltraSlide why is it not listed as a known issue? This problem was reported long enough ago, two updates have been issued without it being fixed, and as far as I can tell it is not even being looked at?

https://trello.com/b/vgQhKHMf/swgoh-developer-tracker
awswan742
4 years ago
Is there an ETA on this fix?
It's been 3 weeks now, can we at least get an update?
- WotY_72
  4 years ago
  @awswan742 it's still not even listed on the dev tracker, which tells me @EA_UltraSlide has not even passed the bug to them yet. Don't hold your breath.
  - awswan742
    4 years ago
    Ouch... well thank You @WotY_72 for the update!
    Hahaha, yeah I won't be.
Chris28uk
4 years ago
@EA_UltraSlide is there any update to this as it's been over a month which is stopping me playing
- jrey168
  4 years ago
  @EA_UltraSlide please provide an update. I am on a Google Pixel 4 and have had the same issue for about a month.
- Chris28uk
  4 years ago
  Well it was the straw that broke the camel's back. This was that last straw and I've quit the game, well done Devs, if u cared more about ur players and fixing these issues than milking them for all they're worth then ur game wouldn't be dying. Seen so many long term players leave, and now I add my name to that.
Magruffin
Seasoned Ace
4 years ago
Back in june doja announced this was an issue and it was resolved within a week.
See : https://forums.galaxy-of-heroes.starwars.ea.com/discussion/246022/audio-issues-after-today-s-update

So really, what's going on over there? The issue was fixed in less than two weeks before, but here we are a month and a half later and nothing.
- WotY_72
  4 years ago
  @P3RM4B4K3Dthe difference is that the iOS bug was reported to the devs, entered into the Trello log, and was prioritized into the devs workflow. For some reason, @EA_HighCommand and @EA_UltraSlide won't pass this bug on to the devs, so it will never get fixed.
WhyNotBlackLion
4 years ago
@EA_UltraSlide wrote:
Hi @Chaosphere_mk and thanks for the report.
The team are aware of this and are currently investigating it.
It's been almost 2 months. Hello??
- jrey168
  4 years ago
  The ironic thing is, I want to actually listen to Heir to the Empire audiobook and other Star Wars content and podcasts.... which I can't do.
  - Magruffin
    Seasoned Ace
    4 years ago
    Still nothing...
Magruffin
Seasoned Ace
4 years ago
Hey @EA_UltraSlide despite a patch that came out a few days ago, this issue still hasn't been resolved. TuneIn Radio and Google Assistant are still having audio play turned off as soon as you launch swgoh and cannot be resumed.
- Popados
  4 years ago
  I'm jealous of everyone whose had some of their aps work. I'm exactly where I was before the patch. The only audio that works are YouTube music and YouTube PIP.
  - Magruffin
    Seasoned Ace
    4 years ago
    Im jealous youtube music works for you; my ytm will play for a few minutes then cut off
- Ripclaw24
  4 years ago
  @EA_UltraSlide: STILL not working with Spotify and SiriusXM apps. Why is this marked solved????
  Samsung Galaxy S21 Ultra (AT&T), Android 11.
  - WotY_72
    4 years ago
    @Ripclaw24 , it's a deniability game between EA & CG.
    
    EA marks this as solved when they claim to pass it on to CG. CG never picked it up, but we have no mechanism to address that.....if you ask questions on the forums it's immediately archived & they tell you to come here. Complaining here & they'll just claim that they passed it on.
    
    I messaged SB_Crumb & Doja_Fett about this on the forums. Of course they did not answer, but I encourage everybody else to do the same also.
- jrey168
  4 years ago
  Android 12, still a problem.
AltruisticBlack
4 years ago
Still a issue four months later so you clearly did not "look into it"
sixxdust
4 years ago
@EA_UltraSlide Still investigating?
derjagermeister
4 years ago
It's still an issue. When will this be resolved?