Forum Discussion

1Alex322's avatar
3 years ago
Solved

SWGOH Bonus drop event starts incorrectly

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? OnePlus 10R
OS Version Oxygen OS 13.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 972-695-282
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug When the day on my account was updated to October 19, I had neither a notification about the upcoming event for bonus shards, nor the event itself. I bought all the energies three times for 50 crystals, bought cantina energy once and spent it. About half an hour later, I received both a notification and the event itself, the time of which was counted from my update of the day. I consider this unfair and expect compensation.
Steps: How can we find the bug ourselves? I really don't know because I think this is a unique case
Connection Type Wifi
Please select your region Europe
Country Russia

When the day on my account was updated to October 19, I had neither a notification about the upcoming event for bonus shards, nor the event itself. I bought all the energies three times for 50 crystals, bought cantina energy once and spent it. About half an hour later, I received both a notification and the event itself, the time of which was counted from my update of the day. I consider this unfair and expect compensation.

5 Replies

  • How would the company know when you want to buy energy and when you will spend based on when they make announcements? They are not psychic and you spent the energy. 

    I’m sorry the timing was that horrible but it wasn’t their fault. The energy is gone.

  • 1Alex322's avatar
    1Alex322
    3 years ago

    The fact is that the bonus event began when the update of the day had already passed. The timing was terrible and it was their fault, because previous events were announced in advance. You don’t have to be a psychic to understand that the 19th has already arrived; it’s enough to make an announcement earlier. Or make an announcement now and start the event on the 20th.

    This turns out to be a situation where some players simply lost 1 day of bonus farming, in contrast to the other part who, after the announcement, were able to purchase additional energy on the day BEFORE the event and have +720 energy in stock at the start of the event. Balanced.

  • trdxg2yorus1's avatar
    trdxg2yorus1
    3 years ago

    Half my guild manage to receive  bonus drops.  Because of my reset times, I was not able to do this.  Therefore I have lost out on a days worth of bonus drops compared to others and have therefore been disadvantaged.

  • The hot fix did not solve the issue that some of my guild mates will have 4 days of bonus shards with max energy and I will only have 3 days

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