After recent updates, SWGOH has been crashing regularly, especially in the midsts of an important battle, making me lose time, bonuses or missions. It's getting really frustrating freaking with these crashes.
@4gesz99ljepk @iqxeif9nssuk @Martin-130990 @micahdbailey The developers acknowledged the issue and worked with Apple directly to resolve it. The fix is expected in the next few days as Apple needs to look over the changes for quality assurance. Here are some related forums articles.
https://forums.ea.com/blog/swgoh-game-info-hub-en/urgent-apple-issue-101-2024/4976670
https://forums.ea.com/blog/swgoh-game-info-hub-en/audio-crash/4977161
Some steps that have been found by the Dataminers in the SWGoH Events Discord Server are if you experience crashes when loading the game, uninstall and reinstall. Do not mess with the audio settings especially turning off the in game sounds. Also, another one that is slightly less tested, but just don’t have an app like Spotify or any kind of music/audio/movie/tv open in the background. Those seem to cause issues. As a result they have delayed Marrok’s release, both the marquee and the packs, to next Tuesday.
The source of my info regarding the upcoming patch is from the community manager MeatheadMilitia
@nmkevlb397zs wrote:
@vanch1n1Nope. They don't care. Maybe you're new to the app... All those rewards thousands of people have lost because of a bug they released into production will go uncompensated. This game tries to take everything from you when it's working, and does even moreso when it's not. And they almost never make good on any of this. Entire game modes have broken before for the entire userbase, and all we got was a "hotfix" with another bug and 5 CW Chewy shards. Really, EA does NOT care that they create problems and people are paying them. They think they can just take all the money and not give people what was paid for. They thrive on dishonesty and fraud.
Actually the issue this post was originally made for was in fact fixed, and it wasn’t just CG that caused the issue. So I’ll start with the fix they did, which was update unity. Unity is something that shouldn’t be updated frequently, because that unity update helped cause the issues the game is having as I type this. Updating unity is not something you should do often, and many games never update unity, if just became essential since this game has been around so long. And they do compensate for some issues. Depending on the nature of the issue, contacting support may get you the reward. Something like a TB mission? No way they do that since that’s guild wide. Missing raid rewards? Easy fix. Also, in no way is it fraudulent to not compensate. And they are actually very honest if you head over to the SWGOH Events discord server. Only the essentials are put on the forums, but he has taken feedback about doing more announcements on the forums.
So are you saying that they did provide a fix?
Because my game is still having issues with random crashing (Google Pixel 7Pro).
Yeah my game crashed causing me to lose the Endurance shards and I still haven’t gotten them. I can’t get it up to 4 stars because of this. If anyone has a solve it would be greatly appreciated.
@starstriker1308 wrote:Yeah my game crashed causing me to lose the Endurance shards and I still haven’t gotten them. I can’t get it up to 4 stars because of this. If anyone has a solve it would be greatly appreciated.
For a case like that I believe you had a random other issue that can’t be replicated that caused the crash. The best way to get the missing shards is to set your phone language to English and then contact the support in game. If you don’t get a response within 3-4 business days come back here and make a new post saying you are missing them. Yes your phone language does need to be English, it will redirect you to the wrong place if it isn’t as in game support is English only. Hope you get your shards soon!
