Hello,
Today I purchased a $25 apple gift card from target.com (I live in the US) and redeemed the gift card on my ipad but did not receive the promotion bonus in game when logging in on the same ipad. To be clear I purchased a gift card which explicitly stated a connection to the SWGOH promotion (https://www.target.com/p/apple-gift-card-email-delivery/-/A-80950057?preselect=80893564#lnk=sametab).
Is there a way to get help with this issue?
I had the same issue for the $50 gift card. EA help tells me to contact in-game help, who has not yet answered me. Very frustrating.
I have had the same issue
In game help isnt help at all, they just said contact apple, and apple just says contact in game support
yay
Do we all have to put a ticket in or can we just piggyback on this thread. Really annoyed. Should have known this wouldn't work.
Me too! And in game assistance is no help either!
I'm in the same boat. Purchased a $25 and $50 dollar gift card. The bonus from the $25 worked, but the one from $50 is dead in the water and I can't use the link again because it claims to have been used.
I was just able to resolve it just now. Leaving what worked for me here just in case it works for you.
I found this resolution on a support Discord.
First, force quit the app on your iOS device. Then re-launch it and go the the cog at the top left, and select the Restore Purchases option and wait a day or two. You should get the rewards you're owed.
I was fortunate to find someone on Discord that had a similar experience and they helped me in that time.
