Territory war battle time out
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung S7
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 133933312
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug In today's territory war I ran out of time during a battle. I had 4 toons remaining and the opponent had 2 toons left. I get that my remaining toons are no longer able to be used in another battle. However, on trying to battle the same opponent again, I noticed that their whole team is on the roster with full health. I expected only the 2 left alive to be available to battle a second time. Does a draw owing to running out of time in territory war result in the enemy team fully regenerating or is this a big?
Steps: How can we find the bug ourselves? Let a battle in territory war run out of time.
Connection Type Mobile
Please select your region North America
Country UK
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung S7
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 133933312
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug In today's territory war I ran out of time during a battle. I had 4 toons remaining and the opponent had 2 toons left. I get that my remaining toons are no longer able to be used in another battle. However, on trying to battle the same opponent again, I noticed that their whole team is on the roster with full health. I expected only the 2 left alive to be available to battle a second time. Does a draw owing to running out of time in territory war result in the enemy team fully regenerating or is this a bug?
Steps: How can we find the bug ourselves? Let a battle in territory war run out of time.
Connection Type Mobile
Please select your region North America
Country UK
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung S7
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 133933312
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug During today's territory war, I ran out it of time whilst in a battle. This declared the battle a draw and my team was not able to be reused, as expected. I still had 4 toons remaining and the opponent had 2 toons remaining when the time ran out. However, on going to start another battle against this opponent the same team has not reduced and shows as a full team again. I get that my original team can't be used again but the fact the enemy team I beat 3/5 toons from should not then appear as complete. This makes battles extremely unfair.
Steps: How can we find the bug ourselves? Defeat a number of toons in a territory war battle and let the timer run out.
Connection Type Mobile
Please select your region North America
Country UK
To answer the question simply, if there is a draw in TW, your squad cannot be used again, and the opponent squad is left at the Health/Protection state you left them in when the battle ended.
So let's say you defeat 3 out of 5 enemy units, if the battle ends in a draw, the enemy squad will be available to battle again but it will only have 2 units left.
For the particular case you mentioned, it was most probably a visual delay in updating that enemy squad. I looked at the records and here's what I found:
Nomede JanSolo's defending squad was: Kylo Ren (Unmasked), Kylo Ren, First Order TIE Pilot, First Order Officer and First Order SF TIE Pilot.
You attacked the above mentioned squad for the first time and left it in the following state:
- Kylo Ren (Unmasked) - 87% Health / 0% Protection
- Kylo Ren - 45% Health / 100% Protection
- First Order TIE Pilot - defeated
- First Order Officer - defeated
- First Order SF TIE Pilot - defeated
Then ZomSolo from your guild attacked the same squad and defeated it. This was the state of the enemy squad when your guild mate entered the battle:
- Kylo Ren (Unmasked) - 87% Health / 0% Protection
- Kylo Ren - 45% Health / 100% Protection
So it's highly likely that visually, that opponent squad didn't update for you right away, but it certainly looks like it worked correctly.
Hope this helps and in case you bump into something similar in the future, you can just go back to the Guild screen and then back to TW to make sure it's not a delay in display.
Thank you.