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jester350z's avatar
7 years ago
Solved

Territory war battle time out

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung S7
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 133933312
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug In today's territory war I ran out of time during a battle. I had 4 toons remaining and the opponent had 2 toons left. I get that my remaining toons are no longer able to be used in another battle. However, on trying to battle the same opponent again, I noticed that their whole team is on the roster with full health. I expected only the 2 left alive to be available to battle a second time. Does a draw owing to running out of time in territory war result in the enemy team fully regenerating or is this a big?
Steps: How can we find the bug ourselves? Let a battle in territory war run out of time.
Connection Type Mobile
Please select your region North America
Country UK

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung S7
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 133933312
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug In today's territory war I ran out of time during a battle. I had 4 toons remaining and the opponent had 2 toons left. I get that my remaining toons are no longer able to be used in another battle. However, on trying to battle the same opponent again, I noticed that their whole team is on the roster with full health. I expected only the 2 left alive to be available to battle a second time. Does a draw owing to running out of time in territory war result in the enemy team fully regenerating or is this a bug?
Steps: How can we find the bug ourselves? Let a battle in territory war run out of time.
Connection Type Mobile
Please select your region North America
Country UK

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung S7
OS Version 8.0.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 133933312
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug During today's territory war, I ran out it of time whilst in a battle. This declared the battle a draw and my team was not able to be reused, as expected. I still had 4 toons remaining and the opponent had 2 toons remaining when the time ran out. However, on going to start another battle against this opponent the same team has not reduced and shows as a full team again. I get that my original team can't be used again but the fact the enemy team I beat 3/5 toons from should not then appear as complete. This makes battles extremely unfair.
Steps: How can we find the bug ourselves? Defeat a number of toons in a territory war battle and let the timer run out.
Connection Type Mobile
Please select your region North America
Country UK

  • To answer the question simply, if there is a draw in TW, your squad cannot be used again, and the opponent squad is left at the Health/Protection state you left them in when the battle ended.

    So let's say you defeat 3 out of 5 enemy units, if the battle ends in a draw, the enemy squad will be available to battle again but it will only have 2 units left.

    For the particular case you mentioned, it was most probably a visual delay in updating that enemy squad. I looked at the records and here's what I found:

    Nomede JanSolo's defending squad was: Kylo Ren (Unmasked), Kylo Ren, First Order TIE Pilot, First Order Officer and First Order SF TIE Pilot.

    You attacked the above mentioned squad for the first time and left it in the following state:

    • Kylo Ren (Unmasked) - 87% Health / 0% Protection
    • Kylo Ren - 45% Health / 100% Protection
    • First Order TIE Pilot - defeated
    • First Order Officer - defeated
    • First Order SF TIE Pilot - defeated

    Then ZomSolo from your guild attacked the same squad and defeated it. This was the state of the enemy squad when your guild mate entered the battle:

    • Kylo Ren (Unmasked) - 87% Health / 0% Protection
    • Kylo Ren - 45% Health / 100% Protection

    So it's highly likely that visually, that opponent squad didn't update for you right away, but it certainly looks like it worked correctly.

    Hope this helps and in case you bump into something similar in the future, you can just go back to the Guild screen and then back to TW to make sure it's not a delay in display.

    Thank you.

4 Replies

  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Hi there,

    We checked your account for the most recent TW and our records show that you had a total of 7 attacks out of which only one was a Draw against Nomede JanSolo. You didn't attack the same player again.

    The only player you attacked 2 times was Conde Mor and those battles went the following way:

    1st battle Conde Mor had Bastila Shan, Hermit Yoda and General Kenobi left.

    2nd battle Conde Mor had only Hermit Yoda and General Kenobi left.

    So neither one of the battles mentioned above fit your description. Did you happen to take a screenshot or anything which would help identify the battle you are referring to?

  • jester350z's avatar
    jester350z
    7 years ago

    Hi, it was the battle with the draw that confused me. There were 2 enemy toons left when I ran out of time but a full team was presented when I was going to try again. As a full team was now present, I didn't attack them a second time. I didn't take any screen shots.

    I'm not disputing the results, just questioning the team regeneration. Is it normal for a decimated team to appear full for future attacks following a draw? Other teams only show the remaining toons following a loss so it seems a player may be better off not trying their best to beat a team if it appears futile.

  • GladOS-013's avatar
    GladOS-013
    Hero (Retired)
    7 years ago
    Do you remember which teams you and the opponent were using? That might help EA_MindTricks identify the specific battle and then see what happened.
  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    To answer the question simply, if there is a draw in TW, your squad cannot be used again, and the opponent squad is left at the Health/Protection state you left them in when the battle ended.

    So let's say you defeat 3 out of 5 enemy units, if the battle ends in a draw, the enemy squad will be available to battle again but it will only have 2 units left.

    For the particular case you mentioned, it was most probably a visual delay in updating that enemy squad. I looked at the records and here's what I found:

    Nomede JanSolo's defending squad was: Kylo Ren (Unmasked), Kylo Ren, First Order TIE Pilot, First Order Officer and First Order SF TIE Pilot.

    You attacked the above mentioned squad for the first time and left it in the following state:

    • Kylo Ren (Unmasked) - 87% Health / 0% Protection
    • Kylo Ren - 45% Health / 100% Protection
    • First Order TIE Pilot - defeated
    • First Order Officer - defeated
    • First Order SF TIE Pilot - defeated

    Then ZomSolo from your guild attacked the same squad and defeated it. This was the state of the enemy squad when your guild mate entered the battle:

    • Kylo Ren (Unmasked) - 87% Health / 0% Protection
    • Kylo Ren - 45% Health / 100% Protection

    So it's highly likely that visually, that opponent squad didn't update for you right away, but it certainly looks like it worked correctly.

    Hope this helps and in case you bump into something similar in the future, you can just go back to the Guild screen and then back to TW to make sure it's not a delay in display.

    Thank you.

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