Forum Discussion
You have an underage SWGoH account. Please reach out to EA Help and ask them to update your date of birth on your SWGOH account.
Both my EA account and Google account aren't underage for sure
- EA_Gunner2 years ago
EA QV Team
You need to update your SWGoH account details. Google and EA account is not related to the issue.
- 2 years ago
How do you update the information? Because I have the exact same problem, and I've made sure its not an underage account.
- 2 years ago
Hi. You probably need to update an EA account first and then update your swgoh account DOB. To check first dob you just need to log in at ea.com and go to account settings. If it's not correct go to help.ea.com, choose swgoh and issue with game. It probably won't have exactly what you need, but choose whatever is closest - it doesn't matter, you describe it lately. After it may be quite tricky but you'll find mail or chat with support options. They may ask you for photo of documents that proves ages, ID or driver license.GL
About SWGOH Technical Issues
Recent Discussions
- 2 hours ago
- 2 hours ago
- 10 hours ago