3 years ago

"This account is not authorized to access the webstore." issue

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Smartphone OS Version Android 10 Ally Code: (Find it here: http://bit.ly/AllyC...

bug

EA_Gunner

EA QV Team

3 years ago

@4kyj1hphhzkg Boot the game and submit the missing information.

4kyj1hphhzkg

3 years ago

I set my date of birth, but web store shows this error again. Could this be due to the fact that the email linked with EA Connect is different from the account's email? Is it possible to change the email address which linked with ea connect?

EA_Gunner
EA QV Team
3 years ago
@4kyj1hphhzkg You need to be 18 years old to be able to use the webstore.
- 4kyj1hphhzkg
  3 years ago
  I am already 18 and I have indicated the appropriate date.

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"This account is not authorized to access the webstore." issue

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