Time Change Messed up Daily Refreshes
On March 13th, Daylight Savings TIme began. Given that the clocks were set 1 hour ahead, I did the same with the in-game clock. However, this messed up my refresh times completely. I used to get my first daily energy refresh at 11:00 A.M. EST and my Squad Arena rewards at 5:00 P.M. EST. Now, though, I get my first daily energy refresh at 1:00 P.M. EST and my Squad Arena rewards at 7:00 P.M. EST. I have no more time resets for another 212 days ad I would like to be provided with a "bonus" reset in order to get back on schedule. Thank you
Hi @Joe2648
Thank you for the report. Players can change the reward payout times twice a year. If a mistake was done in the change the players can contact EA Help support to get assistance. However, the CSR can only revert the Time Zone to what it was before the change and do not set a new time zone. If you need help understanding how payout time can be changed, there is an EA Help article available for all our players.
