After the Malgus LSB hit the store, I went to purchase it but was interrupted as I was at work. The session timed out, and now when I go to purchase the bundle it says that an “error has occurred, try again.” I’m assuming it thinks I already purchased it, and I could wait for it to come to the game but I want the rewards from purchasing it on the webstore. Help if possible!
I too, cannot purchase it from the webstore; it says error: something went wrong when trying to purchase it. I am also seeing a lot of people who can purchase, say they do not get him but instead a bunch of crystals as compensation. This is illegal and fraudulent under EU and USA laws. Please fix this issue ASAP
If you receive Crystals when buying a LSB, instead that the characters get upgraded, obviously that is not how it should work, but this happens due to a sync issue between server and game client. This is often due to connectivity issues.
Simply log a support ticket and EA will get this sorted for you.
Hope this helped.
Capital Games TeamCapital Games Team
