Forum Discussion

Seasoned Newcomer

2 days ago

Unable to Access My Account

Hoping to get some help here. I am going out of town this weekend so I attempted to link my alt account to an old phone I have. When I attempted to do that it gave me an option to “link” an accoun...

SMBOVO

Seasoned Newcomer

2 days ago

This is all a mess because I have two different EA connect accounts. My Eaconnect account that has all my purchase history from my main account is somehow “linked” to my alt account for webstore AND when I try to login into game via EaConnect via “import account” after a fresh install.

When I use the second EaConnect account I get an error in the webstore and the “retry” green text box.

When I use the second EAConnect to try login into game (on phone, PC client, bluestacks) via “import account” I get the error message ERROR 9.0 and to contact support.

It’s like my main with ally code 454 -419-533 is not linked to anything. AND if it is linked to my second EaConnect account I have no way of knowing.

I can provide specific account emails if that helps