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AndrewR1789's avatar
AndrewR1789
New Rookie
5 months ago

Unable to Claim Daily Quest Rewards

This has happened to me twice where I finish my daily quests before they reset, but I am unable to claim my rewards. I get a popup that says “Daily Quests have reset. Your account has been granted un...
bug
ios
technical issues
Jandau1's avatar
Jandau1
New Novice
5 months ago

Happened to me as well tonight.
CG, if you are going to make these type of changes a communication would be helpful. Please fix and restore the missing rewards.

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.24,180 PostsLatest Activity: 19 hours ago
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to Claim Daily Quest Rewards","id":"message:5028964","revisionNum":2,"repliesCount":18,"author":{"__ref":"User:user:292971"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:swgoh-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:5028964"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:5028964"},"body@stripHtml({\"truncateLength\":200})":" This has happened to me twice where I finish my daily quests before they reset, but I am unable to claim my rewards. I get a popup that says “Daily Quests have reset. Your account has been granted un...","body@stringLength":"754","rawBody":"

This has happened to me twice where I finish my daily quests before they reset, but I am unable to claim my rewards. I get a popup that says “Daily Quests have reset. Your account has been granted unclaimed rewards, and a receipt has been sent to your inbox.” The problem is that my daily quests haven’t reset yet which you can see on the timer in my screenshots.  When my quests actually reset, I receive the individual rewards in my inbox, but I am not receiving the crate for completing all 7 dailies even though they were all completed before reset. This means I am missing out on all the crate rewards including crystals, episode points, and Kyros. I should receive my missing 2 crates or the equivalent of all the missing rewards. 

","kudosSumWeight":7,"postTime":"2024-11-29T20:29:02.270-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message5028964AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/swgoh-technical-issues-en/4607/1/IMG_3044.png\"}"}},{"__typename":"AttachmentEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mg","node":{"__ref":"Attachment:{\"id\":\"attachment:message5028964AttachmentNumber2\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/swgoh-technical-issues-en/4607/2/IMG_3043.png\"}"}},{"__typename":"AttachmentEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mw","node":{"__ref":"Attachment:{\"id\":\"attachment:message5028964AttachmentNumber3\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/swgoh-technical-issues-en/4607/3/IMG_3041.png\"}"}},{"__typename":"AttachmentEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98NA","node":{"__ref":"Attachment:{\"id\":\"attachment:message5028964AttachmentNumber4\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/swgoh-technical-issues-en/4607/4/IMG_3037.png\"}"}},{"__typename":"AttachmentEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98NQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message5028964AttachmentNumber5\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/swgoh-technical-issues-en/4607/5/IMG_3038.png\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:bug","text":"bug","time":"1969-12-31T23:58:57.645-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2024-07-11T08:45:50.843-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:technical issues","text":"technical issues","time":"2024-07-12T17:00:02.291-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:5028964_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":580},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

This has happened to me twice where I finish my daily quests before they reset, but I am unable to claim my rewards. I get a popup that says “Daily Quests have reset. Your account has been granted unclaimed rewards, and a receipt has been sent to your inbox.” The problem is that my daily quests haven’t reset yet which you can see on the timer in my screenshots.  When my quests actually reset, I receive the individual rewards in my inbox, but I am not receiving the crate for completing all 7 dailies even though they were all completed before reset. This means I am missing out on all the crate rewards including crystals, episode points, and Kyros. I should receive my missing 2 crates or the equivalent of all the missing rewards. 

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Happened to me as well tonight.
CG, if you are going to make these type of changes a communication would be helpful. Please fix and restore the missing rewards.

","body@stringLength":"172","rawBody":"

Happened to me as well tonight.
CG, if you are going to make these type of changes a communication would be helpful. Please fix and restore the missing rewards.

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