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fusionmazza's avatar
fusionmazza
8 years ago

Unable to launch the game since the 11/08 update

Since the update hit today I can't load the game, I always get stuck on the "Loading Cantina" stage at the loading screen. I have already restarted the phone and disabled the wi-fi, none of those wo...
technical issues
Anonymous's avatar
Anonymous
8 years ago
Approved

Hello @CG_MindTricks
My guildie followed all troubleshooting steps, cleared cache, cleared his safari cache, reinstalled game.... nothing helped, he is still stuck on the loading screen.
Could you please look into his Account? Ally Code: 182-154-132
Thx, Kel

CG_MindTricks's avatar
CG_MindTricks
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

@Kelthuzad2016 Checked your guild mate's account and I can see he managed to login today so it looks like the issue is resolved.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    after several tries today he managed to log in. dunno if the problem is solved now, but thank you @CG_MindTricks

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