Unable to sign up for SWGoH Forums

I keep getting told that my email is assigned to an account already, then when I attempt to reset the password I'm informed that my email doesn't have any associated accounts on SWGoH forums. The account that is being listed as associated with my email is definitely not mine. I made a new email and I came across the same issue. I've attempted different networks and devices as well. I sat on the support messages with "Andrei" for about 1/2 an hour and neither of us could figure it out. He told me to come here to try to get a developer's attention. Thank you in advance for any advice anyone may provide.