Forum Discussion

joshuamcade's avatar
5 years ago

Unable to sign up for SWGoH Forums

I keep getting told that my email is assigned to an account already, then when I attempt to reset the password I'm informed that my email doesn't have any associated accounts on SWGoH forums. The account that is being listed as associated with my email is definitely not mine. I made a new email and I came across the same issue. I've attempted different networks and devices as well. I sat on the support messages with "Andrei" for about 1/2 an hour and neither of us could figure it out. He told me to come here to try to get a developer's attention. Thank you in advance for any advice anyone may provide.

4 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 years ago
    Hi @joshuamcade,

    Thanks for attaching those images. I'm not sure of the cause but I've passed this on to be looked into. We'll loop back in with you once we've information to share on this.

    - EA_Lanna
  • ChristophIV's avatar
    ChristophIV
    Hero+
    5 years ago
    @joshuamcade Have you tried logging in with the details (username/email address) and password that you use for this site?
  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    5 years ago
    Hi @joshuamcade,

    I've popped you a DM. Could you take a look that message and respond via DM please?

    - EA_Lanna

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