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MC_Grex's avatar
MC_Grex
Rising Traveler
4 days ago

Unintended purchase

I had opened swgoh on my phone, and as I did I got a call. When I hung up the call, I was staring at 10 Juhani shards or something, and the game had somehow managed to open a chromium mega pack. I have 500 crystals left, I needed at least most of the 3k crystals I had to be able to finish this conquest. Is there any way I could get my account rolled back to 9pm est today (just before the phone call)? I just need whatever useless bonus shards for characters that I had all maxed taken away, and the crystals I desperately need for conquest back. I am not even opening any mail or shops until later just in case that interferes somehow.

If it was some stupid 1k crystal pack worth nothing, at least I could still finish conquest...Had to somehow be the single most expensive pack in the shop, that somehow does literally nothing. My luck is truly incredible.

Ally code is: 696-422-328

3 Replies

  • 8zh4hbz2d27u's avatar
    8zh4hbz2d27u
    New Novice
    11 hours ago

    They don't care. The game has lagged out several times which caused unintended purchases and they flat out refuse to refund the crystals.

  • MC_Grex's avatar
    MC_Grex
    Rising Traveler
    11 hours ago

    I did, as there is no purchase number on an in game purchase like that, they said they could do nothing. A friend of mine unprompted sent me a crystal gift (since I can not afford any) in order to make it possible for me to finish conquest, if it was not for his generosity, I would probably have taken a month or two break from the game following that honestly. If anyone could be compensated or rewarded in any way for this, which I of course do not expect, let it be him. His ally code is 518-628-763

  • Contact support and inform them about your unintended purchase. 

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