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eddiebeeafcw's avatar
eddiebeeafcw
4 years ago
Solved

Upgrading child account

Hi, I fear I know the answer to this one but I'll ask the question anyway. I setup a SWGOH account a couple of years ago for my son, which was linked to his child IOS Game Center account. This there...
technical issues
  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hey @eddiebeeafcw 

    Due to laws and regulations, our mobile games will ask for the user's age to determine if they are under or of age. If an account is set as an underage account it will not have social features like linking to a third-party account. Unfortunately due to limitations once it is set as an underage account, it will not go through a process of aging up like EA Accounts on the Origin/EA Desktop platform do. 

    you also mentioned seeing if we could transfer the account to a new one on Game Center. This would also not be possible, From here the account would be played as is. 

    Hope this Helps!

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hey @eddiebeeafcw 

Due to laws and regulations, our mobile games will ask for the user's age to determine if they are under or of age. If an account is set as an underage account it will not have social features like linking to a third-party account. Unfortunately due to limitations once it is set as an underage account, it will not go through a process of aging up like EA Accounts on the Origin/EA Desktop platform do. 

you also mentioned seeing if we could transfer the account to a new one on Game Center. This would also not be possible, From here the account would be played as is. 

Hope this Helps!

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