WAT LSB not appearing in store after error
Product: Star Wars: Galaxy of Heroes
Platform:iOS
What type of device are you experiencing the issue with? iPhone 13
OS Version 18.1.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 444-123-628
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug When trying to buy the WAT lightspeed bundle it errored out the first time and when I went to repurchase it, it said there was an error and now the bundle no longer appears on my store page. In my order history both purchases appeared to go through and they said "pending" until they said "failed" and the bundle neither reappeared or gave me WAT. I did not get crystals for this so I would need my store page refreshed without the flag in order to properly buy the bundle.
Steps: How can we find the bug ourselves? Look at my account and see the flag for the wat bundle and then my account and notice no r5 WAT
Connection Type Wifi
Please select your region North America
Country United States
Just need the WAT bundle flag removed from my account.
Hi @DynoTrooper, and sorry for the delayed reply.
That should be sorted now.
PS: If a purchase of any of the LSBs fails (for whatever reason), the relevant LSB is removed from the store until that transaction is cleared in the backend. That is the desired behavior.
