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Migzrockscom's avatar
Migzrockscom
3 years ago
Solved

Web Store rewards not carrying over

Product: Star Wars: Galaxy of Heroes Platform:Apple iPad What type of device are you experiencing the issue with? iPad OS Version 15.6.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 437-734...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    3 years ago

    Hi all,

    To clarify things:

    1. Not all items listed in the Mystery Bundle are guaranteed. You will always only get a random selection (see the Pack Probabilities for more details).

    2. As soon as you claim the bundle in the webstore, the items are added to your account. That is why the in-game message has a "Dismiss" button, not a "Claim" one.

    I hope this helps.

AshhStarWars's avatar
AshhStarWars
3 years ago

Hello @Migzrockscom 

I might be misunderstanding you, however the rewards that appear on the webstore for this free daily pack, are not guaranteed. Please read the probabilities on the right side of the pack.
Again, I could be fully misunderstanding the bug report.

Migzrockscom's avatar
Migzrockscom
3 years ago
@AshhStarWars So the photo that i posted 'today's rewards' are what I got from the possibilities of the daily pack. It gets sent to my inbox. from there, when I claim it is where the trouble happens. follow the 'How can we find the bug ourselves' section above.

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