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733ce075af6e0c1b's avatar
733ce075af6e0c1b
Seasoned Newcomer
10 months ago
Solved

Sims Legacy no longer loads after Patch #4

Laptop Windows 10  Intel i5 2.4 GHz NVIDIA 1050i Steam The Sims Legacy standalone Was just playing Sims Legacy yesterday and I have 19 total hours of playtime on it. It loaded-up just fine and ...
pc
technical issues
  • 733ce075af6e0c1b's avatar
    733ce075af6e0c1b
    10 months ago

    puzzlezaddictMy problem is solved. 

    The issue was an inconveniently timed Nvidia driver update which must have changed-over control of the Sims graphics from my laptop's Intel GPU to the Nvidia. Switching it back did the trick. 

    Thanks again for trying to help me!

puzzlezaddict's avatar
puzzlezaddict
Hero+
10 months ago

733ce075af6e0c1b  Try reseting your user data.  Go here:

C:\Users\your username\Saved Games\Electronic Arts

and move or rename the Sims 25 folder.  This will remove, but not delete, your saves and other user data.  Let me know whether you can play, and if you want to restore your saves, we can work on that.

If you can't play after moving the folder, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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