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Launch","id":"message:11850467","revisionNum":1,"repliesCount":454,"author":{"__ref":"User:user:35661"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:the-sims-1-en"},"conversation":{"__ref":"Conversation:conversation:11850467"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11850467"},"body@stripHtml({\"truncateLength\":200})":" I've just finished installing The Sims Legacy Edition and as you can imagine I was excited to fire up the game and dive into the nostalgia. The game won't even open. The Sims icon flashes up along t...","body@stringLength":"427","rawBody":"

I've just finished installing The Sims Legacy Edition and as you can imagine I was excited to fire up the game and dive into the nostalgia.

The game won't even open. The Sims icon flashes up along the taskbar as if the game's about to launch, then disappears and immediately takes me back to the EA App.

Is anyone else having this issue? Somehow it seems EA have even managed to break the older games now. :(

","kudosSumWeight":184,"postTime":"2025-01-31T08:46:27.073-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:11850467_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":38831},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I've just finished installing The Sims Legacy Edition and as you can imagine I was excited to fire up the game and dive into the nostalgia.

The game won't even open. The Sims icon flashes up along the taskbar as if the game's about to launch, then disappears and immediately takes me back to the EA App.

Is anyone else having this issue? Somehow it seems EA have even managed to break the older games now. :(

"},"Conversation:conversation:11850467":{"__typename":"Conversation","id":"conversation:11850467","solved":true,"topic":{"__ref":"ForumTopicMessage:message:11850467"},"lastPostingActivityTime":"2025-02-04T09:10:24.147-08:00","lastPostTime":"2025-02-04T09:10:24.147-08:00","unreadReplyCount":454,"isSubscribed":false},"ModerationData:moderation_data:11850467":{"__typename":"ModerationData","id":"moderation_data:11850467","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:11850467_1":{"__typename":"Revision","id":"revision:11850467_1","lastEditTime":"2025-01-31T08:46:27.073-08:00"},"ForumReplyMessage:message:11850589":{"__typename":"ForumReplyMessage","id":"message:11850589","conversation":{"__ref":"Conversation:conversation:11850467"},"author":{"__ref":"User:user:3814548"},"revisionNum":2,"uid":11850589,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-1-en"},"subject":"Re: The Sims 1 Crashes on Launch","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11850589"},"parent":{"__ref":"ForumTopicMessage:message:11850467"},"body":"

I had the same problem and managed to fix it (only for Nvidia graphics cards):

I hope this works for you too !

","body@stringLength":"721","rawBody":"

I had the same problem and managed to fix it (only for Nvidia graphics cards):

I hope this works for you too !

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Final edit:  This thread has now been locked.  If you have installed the February 4 patch for Sims 1 and the game still crashes on launch, please post in this new thread instead:

\n

Sims 1 crash on launch, post Feb 4 update | EA Forums - 11865576

\n

Disregard everything else below.

\n

Accepting this as the solution for visibility purposes.  This is an open issue.  Please provide the information requested below.

\n

Even further edit, 1:20 am Pacific:

\n

Please try uninstalling the 2015 and newer VC++ runtimes, and reinstalling the 2022 x86 and x64 versions (yes both).  Credit goes to ErmacsForceKin , who posted instructions here.

\n

I would strongly suggest uninstalling only the runtimes dated 2015 and newer, as the older ones are not redundant, and you may have other apps installed that require them.

\n

Further edit 1:10 pm Pacific:

\n

For anyone who still can't play, please open C:\\Windows\\system32 and launch vulkaninfo.exe (don't worry if you don't see the .exe, it's the same).  When it's done, click anywhere in the window and click ctrl-A.  Open Notepad and ctrl-V to paste.  Save your file as vulkaninfo [your username].

\n

Send a private message to EA_Solaire and attach the file using the Attachment (paper clip) icon.  Put \"Sims 1 won't launch\" as the subject.  If you can't attach the file, upload it to a third-party filesharing site (e.g. Google Drive, and make sure anyone with the link can see it) and put the link in the PM.

\n

————————————————————————————————————

\n

Everyone in this thread, please provide some information about the issue:

\n\n


Edit to add:  Please create an EA App error report and provide the report ID here.

\n

https://help.ea.com/en/help/ea/ea-app/run-ea-error-report/

\n

Please also provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click \"Save all information,\" and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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Final edit:  This thread has now been locked.  If you have installed the February 4 patch for Sims 1 and the game still crashes on launch, please post in this new thread instead:

\n

Sims 1 crash on launch, post Feb 4 update | EA Forums - 11865576

\n

Disregard everything else below.

\n

Accepting this as the solution for visibility purposes.  This is an open issue.  Please provide the information requested below.

\n

Even further edit, 1:20 am Pacific:

\n

Please try uninstalling the 2015 and newer VC++ runtimes, and reinstalling the 2022 x86 and x64 versions (yes both).  Credit goes to , who posted instructions here.

\n

I would strongly suggest uninstalling only the runtimes dated 2015 and newer, as the older ones are not redundant, and you may have other apps installed that require them.

\n

Further edit 1:10 pm Pacific:

\n

For anyone who still can't play, please open C:\\Windows\\system32 and launch vulkaninfo.exe (don't worry if you don't see the .exe, it's the same).  When it's done, click anywhere in the window and click ctrl-A.  Open Notepad and ctrl-V to paste.  Save your file as vulkaninfo [your username].

\n

Send a private message to  and attach the file using the Attachment (paper clip) icon.  Put \"Sims 1 won't launch\" as the subject.  If you can't attach the file, upload it to a third-party filesharing site (e.g. Google Drive, and make sure anyone with the link can see it) and put the link in the PM.

\n

————————————————————————————————————

\n

Everyone in this thread, please provide some information about the issue:

\n\n


Edit to add:  Please create an EA App error report and provide the report ID here.

\n

https://help.ea.com/en/help/ea/ea-app/run-ea-error-report/

\n

Please also provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click \"Save all information,\" and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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The Sims 1 Crashes on Launch","moderationData":{"__ref":"ModerationData:moderation_data:11850612"},"body":"

sorry im not the savvyiest, whats my installation folder? im looking at a lot of options lol

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sorry im not the savvyiest, whats my installation folder? im looking at a lot of options lol

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If you haven't changed anything, go to C:\\Program Files\\EA Games\\The Sims Legacy.

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If you haven't changed anything, go to C:\\Program Files\\EA Games\\The Sims Legacy.

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I LOVE U!

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I LOVE U!

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This worked for me, as long as it's on Integrated Graphics instead of my Nvidia card the game will launch. Thank you, but hope they fix it for Nvidia cards.

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This worked for me, as long as it's on Integrated Graphics instead of my Nvidia card the game will launch. Thank you, but hope they fix it for Nvidia cards.

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i tried it with amd, but it doesn't work :(

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i tried it with amd, but it doesn't work :(

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Thx. That worked for me

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Thx. That worked for me

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I've tried your resolution and unfortunately it doesn't work :( thanks anyway!

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I've tried your resolution and unfortunately it doesn't work :( thanks anyway!

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YOOOOO OMG YOU MADE MY DAY

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YOOOOO OMG YOU MADE MY DAY

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This solved it for me! Thank you!

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This solved it for me! Thank you!

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I don't see where you select Use Global Settings (integrated Graphics)

 

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I don't see where you select Use Global Settings (integrated Graphics)

 

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Thanks! it worked for me.

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Thanks! it worked for me.

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