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extrablader's avatar
extrablader
Seasoned Newcomer
10 months ago
Solved

The Sims Legacy Collection Crashes (steam)

Downloaded from Steam.

Windows 11 22H2, Nvidia RTX 3090, 64GB DDR5, 12th Gen Core i7...

Game crashes right after it starts, sometimes it crashes after clicking into creating a family, sometimes crashes just by opening.

Attached is some info, please let me know if something else is required. 

  • extrablader  I'm not sure whether your crashes have the same underlying issue as is covered here:

    Sims 1 Legacy empty neighborhood | EA Forums - 11892990

    But please try that workaround anyway.

    Edit:  This issue should be resolved now.  For anyone still who is missing any neighborhood data (sims, lots, whatever), or whose game is crashing after the initial video but before loading into a household, you can try reseting your user data.  If you're not attached to your save, please go here:

    C:\Users\your username\Saved Games\Electronic Arts

    and remove or rename the "The Sims 25" folder.  This will reset all your in-game progress, and the files and subfolders should populate as normal now.

    If you still see missing neighborhood data after a reset of the Sims 25 folder, please post in the thread linked below stating what is missing and what platform (EA App, Steam, Epic) you're using.

    Sims 1 Legacy empty neighborhood | EA Forums - 11892990

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  • Mine just crashes with no error code. I tested it on my integrated amd graphics and my rtx 4070. 

  • extrablader  I'm not sure whether your crashes have the same underlying issue as is covered here:

    Sims 1 Legacy empty neighborhood | EA Forums - 11892990

    But please try that workaround anyway.

    Edit:  This issue should be resolved now.  For anyone still who is missing any neighborhood data (sims, lots, whatever), or whose game is crashing after the initial video but before loading into a household, you can try reseting your user data.  If you're not attached to your save, please go here:

    C:\Users\your username\Saved Games\Electronic Arts

    and remove or rename the "The Sims 25" folder.  This will reset all your in-game progress, and the files and subfolders should populate as normal now.

    If you still see missing neighborhood data after a reset of the Sims 25 folder, please post in the thread linked below stating what is missing and what platform (EA App, Steam, Epic) you're using.

    Sims 1 Legacy empty neighborhood | EA Forums - 11892990

  • extrablader's avatar
    extrablader
    Seasoned Newcomer
    10 months ago

    @puzzleaddictthat did it!, thank you so much!... @ea a simple powershell function can fix that ;)

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