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TaylorSchipman's avatar
TaylorSchipman
Rising Rookie
2 days ago
Solved

TS1L Vulkan?

Absolutely no hate to the amazing help on this forum!! Thankful for you guys. But I have questions, as I find it quite odd how we have been posting here for 3 weeks begging for the Vulkan error to be...
  • TaylorSchipman's avatar
    14 hours ago

    Coming on here to reply to help anyone else out that’s been having the Vulkan error code and found out their computer won’t work for the game! The staff at EA are on it if you go to help.ea.com and start a case with them with wanting a refund. Go through the chat, add some screenshots from you trying to troubleshoot from the forums, add in a screenshot of your error code from your screen, and you’ll need your dxdiag’s as well.  I got my refund, and it was super easy to do and they were great help! Very awesome of them when they easily could have just told me I was sol due to their policy. I’ll try to find a link and add it in as well.  

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Share your experiences with the community, get to know other Simmers, and find troubleshooting & fixes for the original The Sims game.572 PostsLatest Activity: 20 hours ago