Sims 2 Legacy keeps restarting my PC
Hi guys
I'm facing the issue when i play the game for 10-15 minutes it will restart my PCs with no reason / no pop-ups (purchase from Steam)
did try to moved license files to Desktop per EA person advise / check my windows update / check my PCs temperature
now they asked me to post this since they cannot help from their end (which is pretty hilarious lol)'
can someone help me solve this / I cannot do the refund either since it is over the due
MODEL
Victus by HP Gaming Laptop 15-fa0xxx
SERIAL NUMBER
5CD225HLT6
OPERATING SYSTEM
Microsoft Windows 11 Home Single Language
- Release ID: 2009
- Version: 10.0.26100
- Build: 26100
CPU
12th Gen Intel(R) Core(TM) i5-12500H
- Clock speed: 2500MHz
- Description: Intel64 Family 6 Model 154 Stepping 3
GPU
Intel(R) Iris(R) Xe Graphics
- Refresh rate: 144Hz
- Driver version: 31.0.101.5186
NVIDIA GeForce RTX 3050 Laptop GPU
- Refresh rate: 59Hz
- Driver version: 32.0.15.6119
RAM
8ATF1G64HZ-3G2R1
- Capacity: 8GB
- Type: DDR4
- Default clock speed: 3200MHz
JM3200HSB-8G
- Capacity: 8GB
- Type: DDR4
- Default clock speed: 3200MHz
AUDIO
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
NVIDIA High Definition Audio
Intel® Smart Sound Technology for Digital Microphones
Realtek High Definition Audio
Intel® Smart Sound Technology for Bluetooth® Audio
Realtek High Definition Audio
Intel® Smart Sound Technology for Bluetooth® Audio
Intel® Smart Sound Technology for Digital Microphones