So a while ago, Origin randomly would not open with the 0xc00007b error. Miraculously, I got it to open. But now none of my games will work. I'd really like to play the Sims 3.
My computer, .net, and vc++'s are all up to date and have been reinstalled so they shouldn't be broken. I've done a system disk check, which didn't do anything. I've included a DxDiag report. Please, could someone help me?
@Haanbeii What did you do specifically to get Origin to work? The ...7b error is common these days, and usually resolved by reinstalling a number of VC++ runtimes. But if you did a complete reinstall, perhaps you removed the one that's essential for Sims 3 and didn't replace it.
On that note, click the Windows icon in the lower left corner of your screen, select Settings > Apps, scroll through the list to the Microsoft Visual C++ Redistributables, and see whether you have the 2005 x86 version. (This is the one TS3 uses.) If you don't, you can download it from here:
https://www.microsoft.com/en-us/download/details.aspx?id=26347
(You don't need the _IA version, which is for servers; or the _x64 version unless you have another program that uses it.)
If this doesn't help, please describe what happens when you try to launch Sims 3. It would also be interesting to know the other games that no longer work.
@puzzlezaddict It was a few days ago, so I can't specifically remember what it was, but I think downloaded the 2010 version of x86 vc++. I'm not exactly sure which year it was. I do have the 2005 version installed already.
Only my origin games will not work (TS3, TS4, TSM, and TS2). The launcher will load after some time, but when I hit play, I get the error in the screenshot I've attatched.
I can play games that are not linked to Origin just fine.
@Haanbeii Alright, that error is still usually linked to one or another of the VC++ redistributables. Try uninstalling the 2015 versions and reinstalling new ones (both x86 and x64):
https://www.microsoft.com/en-us/download/details.aspx?id=48145
If that doesn't work, uninstall and reinstall the 2013 versions (x86 and x64, but not arm):
https://www.microsoft.com/en-us/download/details.aspx?id=40784
@Haanbeii It's a good idea to run a couple of basic checks on your Windows system files. Here's how:
If that doesn't help, replace all the VC++ runtimes at once. Here are instructions:
If that doesn't help either, let me know, and I'll see if I can get a second opinion.
I've attached images of what I got fore both scans. None of these options worked.
edit: forgot to tag @puzzlezaddict
@Haanbeii Okay, try uninstalling Origin and reinstalling. Clear Origin's cache first, then uninstall "the hard way."
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
Instead of the usual Origin download, use the full installer. This is a direct download link:
http://download.dm.origin.com/origin/live/OriginSetup.exe
Run it as an admin: right-click on the downloaded file and select "Run as administrator."
@puzzlezaddict That just gave me the same error with the setup, so I'm thinking it has to be some sort of problem with my system or what is installed, because another program wouldn't work either.
I tried a system refresh, but at some point it stopped with an error. I don't remember what it was, if it even said what the problem was in the first place, so I wonder if that might have a connection.
@Haanbeii Uninstall Origin "the hard way" again—even if it didn't fully install, be sure to remove any files that did appear. Then create a new admin user account on your computer and try installing it through that account. Be sure to use only letters and numbers, no special characters, accents, etc. in the username.
If you succeed in installing Origin in the new user account, you can test your games in the regular account. But if they still don't work, try launching them in the new account too.
@puzzlezaddict I tried installing it, but it still didn't work. I couldn't find the Origin folder in uninstall folder in regedit (the one with all the steps), so I don't know if that made a difference.
I tried to see if I could open The Sims 4 and get the 'cannot run without origin' message, but I got the 0xc00007b error. When I first uninstalled Origin, I got this error message, so I don't particularly understand why it suddenly stopped working. Maybe I should just get another computer only for the Sims.... :/ Luck is not on my side.
