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kirstenmarena12's avatar
kirstenmarena12
3 years ago
Solved

64 bit sims 3 base game won't download on origin?

I have been wanting to play TS3 on my new macbook for the longest and cannot figure out to save my life how to get it to download. I already reached out to EA, and they granted access to the 64 bit ...
mac
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    3 years ago

    @kirstenmarena123  When you say you reset your Mac, do you mean a factory reset, as in, wiping all data and starting over; or something else?  Have you tried using a different network to download Sims 3?  For example, you could take your laptop to work or school, or a library or coffee shop, and use the wifi there.  Even if it's slow, the idea is to test on a network other than what you have at home in case the issue is your router or ISP.

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@kirstenmarena123  When you say you reset your Mac, do you mean a factory reset, as in, wiping all data and starting over; or something else?  Have you tried using a different network to download Sims 3?  For example, you could take your laptop to work or school, or a library or coffee shop, and use the wifi there.  Even if it's slow, the idea is to test on a network other than what you have at home in case the issue is your router or ISP.

  • kirstenmarena12's avatar
    kirstenmarena12
    3 years ago

    Not a factory reset, just a regular reset. I have too much stuff to lose in my laptop for a factory reset 😆 

    I have not tried a different network, but I will try that today. When I reset the origin app, I logged back in and all my sims 4 content had to redownload. All of that content downloaded with no issue. But the sims 3 kept saying failed, so I didn’t think it was a network issue. 

  • kirstenmarena12's avatar
    kirstenmarena12
    3 years ago

    Ok, I just tried again before I went to work and it didn't work. Tried at work and it did. So I guess it was a network problem! Thank you for the idea 🙂

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