'A serious error has occurred'
Whenever I try to load a family on my game, a message pops up saying 'A serious error has occurred while loading 'SunsetValley5.sims3'. It is strongly recommended that you restart the application.' I...
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Hey, if your reading this to help, I should probably thank you in advance.
Yesterday, I tried to get on the Sims 3, and noticed the game I saved called 'Family' was not there. I thought I knew how to fix the problem, so I closed the game, went to Documents>Electronic Arts>The Sims 3>Saves and changed the name Family.backup.sims3 to jus Family.sims3 and started up the game again. Good news, or so I thought. When I loaded it, it got to the halfway mark and the screen went black, with a blue error box. It said: 'A serious error has occurred while loading 'Family.sims3'. IT's is strongly reccomended you restart the applictation" So, I did restart it, and the same thing happened. I tried loading another game -- same thing.
Now, I hear some people saying I have to patch my game with the latest patch, but the Sims launcher says nothing about it under the 'Game Updates section', so I don't know... Someone said to delete the four caches at the bottom of the file, uninstall CC, but I just wanted to know what the best or 'right' solution is. Please, if you can, help. IT would be much appreciated.
Details: I also, just recently bought the Sims 3 Supernatural off of Origin. It seems the problems have started when I got this.
